If you are not satisfied with our product or it was damaged during the shipping process you can file a claim with USPS (within 7 business days after receiving your shipment) or send us the damaged can or cans. We will send you a replacement. If you decide to ship us the cans, please do so within 5 business days after receiving your order to receive a replacement can. We will ship out the new can that same day. 

Once, you receive your order please inspect every can to ensure there is no damage. We will not ship you a damaged can, PERIOD. If you receive a damaged can that means it was damaged during shipment and USPS will reimburse you up to $50 for damages.

 - Best Canned Meat LLC

Thank You and We hope you are satisfied with our products!